The Laundry Bag Store Online first opened for business in 2001 as a division of Town Line Laundry. Town Line Laundry was established in 1957 and provided area residents local laundry services. Recently, Town Line Laundry has been sold and now operates under a new name.
If you've purchased from us in the past you can rest assured that you're still purchasing products from the same management team that you have in the past.
For customers that purchased from our eBay store, please note that we no longer offer items on eBay however you can still review our eBay Customer feedback.
This site uses a pop up shopping cart. Please set your browser or popup blocker to temporarily allow popups if you experience any difficulty ordering.
Payment: Creditcard, e-Check, Money Order or Business checks. Creditcard payments are processed through Paypal and a Paypal account is not required. Paypal uses the latest e-commerce security and recently acquired VeriSign.
Note we cannot take credit card orders over the phone and do not accept purchase orders, however we can send an electronic invoice through PayPal which can be printed for submission to your purchasing department. The electronic invoice is not a commitment to buy and can be canceled at any time.
Note: If you have trouble using your credit card you can call PayPal at their toll free number 888-221-1161.
Money Orders and Business Checks:
e-Checks, Money orders and business checks must clear before shipment. $25 minimum purchase for money orders and business checks. Please make money orders and checks payable to "Laundry Bag Store and Lots" and mail to:
Laundry Bag Store
P.O. Box 823
Watertown, MA 02471
Money orders and business checks made payable to the incorrect payee will be returned.
  
Bag Colors: The color of the bags in the images shown may vary slightly depending on different computer systems. However on our flat screen monitors the bag image colors are a close match to real bag color. The images are watermarked but the actual bags have no writing on them. The bag colors are excellent, the best we've ever seen. Email us if you have a question on the actual color.
Guarantee: One year limited product warranty against wear and tear. We will replace any defective item(s) at our expense as long as we are notified via email within one (1) year of purchase date. After 1 year we can not issue a replacement. Contact sales before returning defective items.
Returns/Exchanges/Refunds: If you are unhappy with the size or color contact sales for an exchange. Our return address and phone number is printed on your invoice/packing slip. We do not cover return shipping. We will refund any price difference for returned items. Refunds/Exchanges are limited to 30 days from date of purchase. A 25% restocking fee plus actual shipping charges apply to all non-defective items returned for refund. Email sales if you need more information on a product before purchasing or read our laundry bag buying guide. All sales on assorted lots are final and can not be exchanged or returned for refund.
Out of Stock: Generally, out of stock product takes 2-3 business days to arrive from our manufacturer. Product that has a longer arrival time is posted on our Item Availability checker. The Item Availability Checker is located just under the "Add to Cart" button on each product page. You can also use the "Is it in Stock?" link from the main menu.
USA Orders/Shipping: Shipping is only $3.99 no matter how much you order. For orders totaling $100 or more shipping is free. Shipping is by United States Postal Service (USPS) Priority Mail, USPS First Class Mail or USPS Parcel Post, depending on location and weight. We can ship to a P.O. Box. If you require your order shipped via United Parcel Service (UPS) contact sales before ordering as additional shipping charges may be required.
Shipping is done through PayPal USPS Click-N-Ship. USPS Click-N-Ship includes free delivery confirmation (tracking). With PayPal USPS Click-N-Ship you automatically receive an email with a link to track your package. We ship certain orders insured at our expense and orders over $200 require someone to sign to accept the package.
Please make sure the shipping address listed on PayPal is correct and can accept deliveries from the US Postal Service. If you need to ship to an alternate address, email us after ordering with the new shipping address. We will reply with a confirmation email noting the change. Note: If you have a verified PayPal account, please do not update it with your new shipping address until after we ship your order as it may prevent us from printing your shipping label which will cause a significant delay.
We make every effort to get your package(s) delivered, however if a package is unclaimed and returned to us or returned to us for an incorrect address we will issue a refund less actual shipping charges. Before we ship we may contact you via email to verify the shipping address. Generally, we have trouble contacting AOL and Hotmail email account holders. If you have one of these accounts, please check your spam box.
APO/FPO Orders/Shipping: When you enter your shipping information in PayPal Checkout, choose AA, AP, FP, etc... under the State pulldown menu. In order to print online customs forms we will need a phone number. Please include a phone number when entering your shipping information in PayPal checkout.
International Orders/Shipping: You will not be able to enter an order if you are not located in the USA until we enable it. First you will need to secure the services of a third party shipper suchas DSV Air & Sea Inc. or ShopUSA. They'll provide you a USA shipping address. We ship to them and they ship to you. You will need to visit their sites for International shipping rates and detail on using their services. Our shipping rate to the third party address is still only $3.99 no matter how much you order and free for orders totaling $100 or more.
Please make sure your third party shipper can accept US Postal deliveries. Once you decide on a third party shipper email us before placing your order so we can enable International payments. Payment must be in USA currency. We can also send you a request for payment. To help estimate third party shipping rates we can provide the approximate weight and package size prior to placing your order. Email sales with your order details.
Shipping Schedule: We deliver packages several times a day during normal business hours to the main postal facility located in Watertown, MA. Watertown is located approximately 8 miles from Boston where the state postal distribution center is located.
Contact LBSO: Due to amount of unsolicited phone calls, we no longer publish phone numbers on our website. However, the invoice/packing slip enclosed with your order includes our phone number and return shipping address. Email the sales department with all your inquiries. The sales department answers all inquires quickly and provides a contact phone number and specific product details.
Write:
Laundry Bag Store
P.O. Box 823
Watertown, MA 02471
Privacy Policy: We do not collect or store any finanical information. From PayPal, we receive your order, shipping details and reply email only. We do not sell or distribute any information including your email address to any third parties.
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